Terms and Conditions for Using zoraventine.sbs

These Terms and Conditions outline your rights and responsibilities when using our cleaning services and website. Read them carefully before proceeding.

Last updated December 27, 2025

Acceptance of Terms

By accessing or using zoraventine.sbs or our cleaning services, you confirm your agreement with these Terms. If you do not agree, please refrain from using the site or booking any services.

Definitions

The following definitions help clarify the meaning of key terms found throughout these Terms and Conditions.

“Service” refers to any cleaning offerings, support, or related activities provided by Zoraventine to customers in Canada.

“Customer” means any person or business booking, receiving, or enquiring about our cleaning services.

“Personal Data” means information that identifies you, such as your name, contact details, or preferences.

“Content” refers to written, visual, or multimedia materials on the website.

Service Usage Rules

You agree to provide accurate information when booking and to follow any applicable guidelines communicated during your cleaning appointment.

Eligibility

Services are available to residents and businesses in Canada who are legally able to enter binding contracts.

Minors require involvement or approval from a parent or guardian.

User Responsibilities

All users are expected to use our website and services safely, lawfully, and respectfully at all times.

Provide honest information when booking or communicating with our team.
Not misuse the website or disrupt service for others.
Comply with all laws while using our services.
Report any suspicious or unauthorized activity immediately.

Prohibited Uses

The following uses are not allowed while using our site or services:

Any fraudulent booking or impersonation of another person.
Disrupting, hacking, or attempting unauthorized access to our systems.
Harassing, abusing, or threatening our staff or other clients.
Uploading harmful or prohibited content to the site.
Misuse of our intellectual property or branding.

Intellectual Property Rights

All website content, design, images, and text are owned by Zoraventine or licensed for use. You may not reproduce or redistribute materials without express permission from Zoraventine.

User-Generated Content

Content submitted by users, such as reviews or feedback, must be lawful and not infringe upon others’ rights.

Your Content Rights

By submitting content on this site, you grant Zoraventine a right to use, display, or modify your submissions as needed for service or marketing, within the law.

Our Commitment to Privacy

Personal details are processed in accordance with our Privacy Policy, available for your review. For full details, see our Privacy Policy page.

View Privacy Policy

Disclaimer

Our services are provided with care, but we cannot guarantee results will meet every expectation.

Important Notice

Results may vary depending on the size, type, and prior condition of the cleaned space.

Limitation of Liability

Zoraventine’s liability is limited to the maximum extent permitted by law for any losses arising from your use of our services or website.

Indemnification

You agree to hold Zoraventine harmless from claims or damages due to your misuse of the site or breach of these terms.

Resolving Disputes and Concerns

If you have a dispute or concern, please notify us. We aim to resolve issues amicably and fairly.

Arbitration

Some disputes may be settled by arbitration rather than court to expedite resolution if both parties agree.

Arbitration is subject to the laws and procedures in force in Canada.

Online Dispute Resolution

If you are an EU resident accessing our site, you may also use the European Commission’s ODR platform for online complaints.

Visit Dispute Resolution Portal

Severability

If any section of these Terms is invalid, the remainder shall still apply and be enforceable.

Entire Agreement

These Terms, Privacy Policy, and related notices make up the complete agreement between you and Zoraventine regarding service use.

Applicable Law and Jurisdiction

These terms and all services are governed by Canadian law.

Termination

We may suspend site access or services for policy violations, illegal use, or at your request if you are a customer.

Modifications

These Terms may change. Check for new updates to stay informed about your responsibilities.

Questions or Feedback?

For questions or feedback about these Terms or service, get in touch using the details below.

Email: content@zoraventine.sbs

Phone: +1 (133) 606-4293

Address: 51 Wolseley Street, Toronto, ON M5T 1A4 Canada

Effective Date: December 27, 2025

Version: 2.0